Life net insurance benefits and claims

  Gross amount Reinsurers' share Net amount
(€ million) 31.12.2012 31.12.2011 31.12.2012 31.12.2011 31.12.2012 31.12.2011
Life net insurance benefits and claims 49,733 41,514 -633 -744 49,099 40,770
Claims payments 41,069 38,941 -594 -522 40,475 38,419
Change in the provisions for outstanding claims 162 -325 -28 -50 134 -376
Change in the mathematical provisions 4,552 5,688 -11 -232 4,541 5,456
Change in the provisions for policies where the investment risk is borne by the policyholders and provisions for pension funds 4,145 -2,134 5 2 4,150 -2,132
Change in other insurance provisions -196 -656 -5 58 -201 -599