4.4 - Loans and receivables

(€ million) 31.12.2012 31.12.2011
Loans 67,131 69,947
Unquoted bonds 43,974 47,508
Deposits under reinsurance business accepted 710 665
Other loans and receivables 22,447 21,774
Mortgage loans 9,266 9,163
Policy loans 3,117 3,300
Term deposits with credit institutions 7,925 7,509
Other loans 2,139 1,802
Receivables from banks or customers 9,084 8,866
Receivables from banks 1,976 2,567
Receivables from customers 7,108 6,299
Total 76,215 78,813

This category accounts for 19.0% of total investments. It mainly consisted of unquoted bonds and mortgage loans, which represent 55% and 12% of total loans, respectively. More than 90% of the bonds category is represented by fixed income medium-to-long term bond instruments.

The fair value of total loans amounted to € 67,131 million, of which € 43,974 million related to bonds. Receivables from banks or customers are mainly short-term.