Loans and receivables

(€ million) 31.12.2012 31.12.2011
Loans 62,029 68,243
Unquoted bonds 39,400 46,230
Deposits under reinsurance business accepted 710 665
Other loans and receivables 21,919 21,349
Mortgage loans 8,774 8,766
Policy loans 3,117 3,298
Term deposits with credit institutions 7,925 7,509
Other loans 2,103 1,776
Receivables from banks or customers 9,034 8,847
Receivables from banks 1,949 2,563
Receivables from customers 7,085 6,284
Total 71,063 77,090

This category accounts for 19.0% of total investments. It mainly consisted of unquoted bonds and mortgage loans, which represent 55% and 12% of total loans, respectively. More than 90% of the bonds category is represented by fixed income medium-to-long term bond instruments.

The fair value of total loans amounted to € 67,131 million, of which € 43,974 million related to bonds. Receivables from banks or customers are mainly short-term.